Privacy policy

1. Who we are

• This Privacy Policy explains how Varelo ("Varelo", "we", "us", or "our") collects, uses, and protects your personal information when you visit our website or get in touch with us.
• Varelo is operated by [Varelo LLC], registered in Wyoming, United States. For any privacy questions or requests, contact us at info@vareloagency.com.
• If you are in the EU or UK, [Varelo LLC] is the data controller responsible for your personal data.

2. What information we collect

• We only collect what we need to run our business and respond to you. Information you give us directly: your name, email address, company name, and the contents of any message, project brief, or job application you send us. For job applicants: your portfolio or work links.
• Collected automatically: basic technical data such as IP address, browser type, device, and pages visited, plus usage data gathered through cookies and analytics tools.
• We do not knowingly collect special categories of sensitive personal data, and we ask that you do not send any to us.

3. How we use your information

To respond to your enquiries and project requests, communicate about your project or partnership, review job applications, operate and improve our website, understand how visitors use our site, and comply with our legal obligations. We do not sell your personal information.

4. Legal basis for processing (EU/UK)

We rely on: consent (e.g. certain cookies or marketing), legitimate interests (responding to enquiries, improving the site, reviewing applications), contract (steps taken at your request), and legal obligation. You can withdraw consent at any time where consent is the basis.

5. Cookies and analytics

Our website uses cookies and similar technologies. Essential cookies keep the site working and cannot be switched off. Analytics cookies help us see how visitors use the site so we can improve it. You can control or delete cookies through your browser settings.

6. Who we share your information with

We do not sell your data. We share it only with trusted service providers who help us run our business — website hosting, analytics, form and email tools, and payment processing — and only as far as needed. We may also disclose information if required by law.

7. International data transfers

We operate from the United States and Indonesia (Bali) and work with clients and providers in the EU, US, Australia, and elsewhere. Your data may be transferred to and processed in countries outside your own. Where we transfer data out of the EU or UK, we rely on appropriate safeguards such as Standard Contractual Clauses.

8. How long we keep your information

We keep your personal data only as long as we need it for the purposes set out in this policy, including to respond to you, fulfil a contract, or meet legal obligations. When we no longer need it, we delete or anonymise it.

9. How we protect your information

We take reasonable technical and organisational measures to keep your data secure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to processing of your data, to data portability, to withdraw consent, and to lodge a complaint with a supervisory authority. To exercise any of these, email info@vareloagency.com.

11. Children's privacy

Our website and services are not directed at children, and we do not knowingly collect personal data from anyone under the age of 16. If you believe a child has provided us with personal data, please contact us and we will delete it.

12. Links to other websites

Our site may link to third-party websites we do not control. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.

13. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top. Significant changes will be made clear on this page.

14. Contact us

If you have any questions about this Privacy Policy or how we handle your data, reach out any time at info@vareloagency.com.